Refund Policy

    STANDARD REFUND TERMS

    • You may request a refund within 7 days of purchase for annual products.
    • You may request a refund within 7 hours of purchase for monthly products.
    • After 7 days, you may request an in-store credit for any unused time remaining on your annual plan. Unused time will be prorated based on the date of purchase.
    • In no event will you be eligible for more than one refund for the same product.
    • A product must be cancelled before we can issue a refund.
    • All refund requests must include the reason you are asking for a refund.
    • Refunds will be done only through the Original Mode of Payment

    PRODUCTS AVAILABLE FOR REFUND UNDER STANDARD TERMS

    • Fujtown Business Directory Listing – before 7 days of purchase
    • Tourism Companies Focused Advertising – before 7 days of purchase
    • Fujtown Trips – before 24 hours of purchase

    PRODUCTS WITH SPECIAL REFUND TERMS

    • Fujtown Business Directory Listing
      • Refund is only applicable for the remaining balance of months not yet consumed.
    • Tourism Companies Focused Advertising
      • Refund is only applicable for the remaining balance of months not yet consumed.
    • Fujtown Trips
      • Refund Applicable only within 24 hours after ticket purchase.

    Service Auto Renewals: 

    For one-year renewals, refundable if canceled within 7 days after expiration (not necessarily within 7 days after renewal).